The feedback surveys and user acceptance testing (UAT) are the ways to measure customer satisfaction Why conducting UAT is essential to the successful launch of any product, service, or software. We will also discuss some best practices for effective UAT...
Continue ReadingWriting an effective escalation email
Escalation: the process of enlisting the help of higher level project leadership or management to remove an obstacle, clarify or reinforce priorities, and validate next steps Escalation email best practices Escalation is a useful skill for solving problems quickly.
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